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Customer Experience Specialist (Firearms)

AAFES | United States | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the AAFES with the position of Customer Experience Specialist (Firearms) - AAFES which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Specialist (Firearms) - AAFES below matches your qualifications.

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As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. Youll know which products will meet customers needs and stay up to date on product knowledge. You will organize and maintain firearms in all locations within the store to include the Firearms Counter and Firearms Vault. You will ensure that 4473 forms are completed thoroughly and accurately as well receive incoming firearms using logbooks and electronic systems. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. Youll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate - Firearms/Sporting Goods at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know youll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications
  • Candidates must be at least 21 to be considered for the position.
  • All applicants tentatively selected for this position will be required to submit to a urinalysis to screen for illegal drug use (including marijuana) prior to appointment, as well as random drug screening.
  • Appointment to this position will be contingent upon the successful completion of a favorable background check, to include a Tier 1 (NACI) Federal investigation.
  • Previous experience with Inventory Control procedures preferred.
  • Prior knowledge and experience with firearms preferred.
  • Understanding of ATF laws and regulations.
  • Able to learn and adapt to current technology needs.
  • Able to think quickly on the spot to answer customer questions.
  • Able to take initiative.
  • Able to share brand knowledge.
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • 12 months Retail experience preferred
We offer the following benefits for this position:
  • Paid Vacation & Sick Leave
  • Medical & Dental insurance
  • Basic Associate Life, Personal Accident & Long-Term Care Insurance
  • Flexible Spending Accounts
  • 401K
  • 7.5% shift differential for 2nd Shift
  • 10% shift differential for 3rd Shift
  • Holiday Premium Pay (double pay) for working on holidays or get the day off with pay
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Military Leave
  • FMLA & Administrative Leave
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

Information :

  • Company : AAFES
  • Position : Customer Experience Specialist (Firearms)
  • Location : United States
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Specialist (Firearms) job info - AAFES United States above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Specialist (Firearms) job info - AAFES United States in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-01-31

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