Central Office _Specialist II, Network Liaison (Information and Instructional Technology) 2024-2025
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the DeKalb County School District with the position of Central Office _Specialist II, Network Liaison (Information and Instructional Technology) 2024-2025 - DeKalb County School District which was opened this.
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- JobID: 16313 Position Type: Information and Instructional Technology/Specialist II, Network Liaison Date Posted: 1/30/2025 Location: Information Technology The DeKalb County School District is seeking an experienced and professional Specialist II, Network Liaison. Salary Grade/Schedule: Unified 122 The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations. Under general supervision, provides technical support and training for network software and hardware to DeKalb employees and students. Title: Specialist II, Network Liaison Perform basic technical tasks to provide technical support and training for network software and hardware. Monitor software interfaces for copiers and printers, and oversee asset management and Google Console for Chromebooks. Handle add/move/change requests, resolve user incidents and support district-wide Chromebook users. Perform duties under moderate supervision as an intermediate-level individual contributor. Essential Functions:
- Complete routine and sometimes more robust tasks as assigned in a timely manner.
- Interface with Lexmark software to handle ticket closure processes and provide first-level technical support for network, hardware, and software issues.
- Handle district Chromebooks by pushing and pulling applications, whitelisting and blacklisting websites, and providing specialized support for mobile devices via Mobile Device Management systems.
- Oversee lighting systems by monitoring light schedules, generating related reports, and conducting site visits to process moves, adds, and changes to systems as required.
- Troubleshoot and configure various network software applications as required.
- Maintain the SQL database, using the BMC IT service management tool for problem resolution history.
- Configure hardware for wireless network access and assist with mobile device connectivity issues within the wireless network framework.
- Collaborate with other departments to clarify information needs and ensure data accuracy in reports generated across various functions, including student account management.
- Lock/unlock systems as necessary.
- Follow established standard operating procedures and systems to accomplish tasks.
- Perform additional duties as assigned.
- Associates Degree in Computer Science, Information Technology, or a closely related area is required.
- Minimum three (3) years of network server hardware/software maintenance or closely related experience is required.
- A+, N+ certification required
Information :
- Company : DeKalb County School District
- Position : Central Office _Specialist II, Network Liaison (Information and Instructional Technology) 2024-2025
- Location : United States
- Country : US
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Post Date : 2025-01-31
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